PRIVACY POLICY
Next Step Healing | www.nextstephealing.in Last Updated: April 22, 2026
Your privacy matters deeply to us. This Privacy Policy explains how Next Step Healing collects, uses, stores, and protects your personal information when you visit our website or use our services.
1. Information We Collect
1.1 Information You Provide Directly
Name and email address (when booking sessions, subscribing to our newsletter, or purchasing digital products)
Payment details (processed securely through our payment provider — we do not store card details)
Health-related information you voluntarily share during intake forms or sessions
Communications you send us via email or contact forms
1.2 Information Collected Automatically
IP address and browser type
Pages visited and time spent on our website
Referring website or source
Device and operating system information
This data is collected via cookies and analytics tools to help us improve our website and services.
2. How We Use Your Information
We use the information we collect to:
Book and manage your 1-on-1 healing sessions
Deliver digital products such as masterclasses, meditations, and worksheets you have purchased
Send you booking confirmations, receipts, and service-related communications
Send newsletters and updates (only if you have opted in — you may unsubscribe at any time)
Improve our website, services, and offerings
Comply with legal obligations
3. Sensitive & Health-Related Information
Any health or personal information you share during intake forms, session notes, or direct communication is treated with the highest level of confidentiality. We do not share this information with third parties without your explicit consent, except where required by law or in situations involving risk to life.
4. Sharing Your Information
We do NOT sell, trade, or rent your personal information to third parties. We may share your information only with:
Payment processors (e.g., Razorpay, Stripe, PayPal) to complete transactions — these providers have their own privacy policies
Email marketing tools (e.g., Mailchimp, ConvertKit) to send newsletters and updates — only if you have opted in
Scheduling platforms (e.g., Calendly, Zoho Bookings) to manage appointments
Legal authorities, if required by law
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:
Essential cookies — required for the website to function properly
Analytics cookies — to understand how visitors use our site (e.g., Google Analytics)
Marketing cookies — only with your consent, to show relevant content
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
6. Data Storage & Security
Your data is stored securely using industry-standard measures. While we take all reasonable precautions to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.
We retain your personal data only as long as necessary to provide our services or as required by law.
7. Your Rights
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal data
Withdraw consent for marketing communications at any time
Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at: care@nextstephealing.in
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately and we will delete it.
9. Third-Party Websites
Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us:
Email: care@nextstephealing.in
Website: www.nextstephealing.in